Hotel management is one of the most elite courses and is widely pursued throughout the world. Working under renowned celebrity chefs and highly qualified managers, preparing aromatic dishes and presenting them exotically, learning to use herbs, veggies, and fruits unimaginably – hotel management is a fascinating art in itself.
Being of one the most reputed jobs i.e. that of a hotel manager, the black suit comes with elite standards, a handsome salary, and undoubtedly a briefcase of responsibilities. A hotel manager should be well equipped with techniques of HR handling, PR management, and many such areas to outshine other competitors.
The post is all about what all you need to become a successful hotel manager and take your hotel towards a path of success and magnificence.
Eligibility Criteria for Hotel Management
You should have the following qualifications for applying for the course of hotel management:
- The candidate applying for the course of Hotel Management should have a certificate of passing 10+2.
- For seeking admissions in government-approved colleges, the applicants have to appear for CET (Common Admission Test), which is held every year in April. CET includes questions from English, GK, General Science, and LR).
The applicants can opt for a certificate, diploma, or degree courses in Hotel Management depending upon the duration and cost of the course.
5-star hotels in Gurgaon welcome the applicants from all over the world to apply for the course to learn under certified chefs as well as high-qualified chefs and become a successful hotel manager.
Career options with Hotel Management
Just like any other industry, Hotel Management has also seen a boom in the competition level and the number of applicants applying for the course of Hotel Management. A hotel comprises numerous segments including departments like sales, accounting, PR, etc. and thus, a hotel management graduate can pursue his/her career in any of the above-mentioned fields.
Some of the Hotel Management related fields where HM graduates can opt for jobs include:
- Airline catering
- Cruise ship HM
- Tourism development corporations
- Hospitality services in Navy
- Guesthouses, resorts, banquet halls, etc.
- Forest lodges
- Kitchen management
- Self-employment, etc.
Skills required for becoming a successful hotel manager
Hotel management is a homogenous amalgamation of skills and theoretical knowledge. A manager who can use both the attributes together strategically can secure an important place in the Hotel Management industry.
Just like any other profession, the job of a hotel manager also demands several skills which are much required for running a hotel smoothly and efficiently. Here is a list of such skills that a hotel management graduate should possess to become a successful hotel manager.
Good communication skills
A manager with good communication skills enhances a guest’s dining experience with the hotel. Since the manager can communicate rightly with the guest of varied traditions, cultures, countries, and preferences, the guests feel much more honored that the manager is listening to them, valuing their feedback, and trying to resolve their problems or queries.
Makin the guest feel much more honored leads to enhanced customer satisfaction, increased customer loyalty that naturally, is an indication towards a higher turnover
Effective communication skills are not only needed for attending the guests but are also necessary for dealing with the subordinates and colleague chefs. Since the manager understands them, it creates a better bond between them and helps them to work as a cohesive team.
Customer service skills
Customer service skill is a much-crucial skill which every hotel manager should necessarily possess. Customers are king and want to be treated like that only. The prime focus of a hotel manager should be increasing turnover by enhancing customer satisfaction.
A hotel manager can enhance consumer satisfaction by offering customers services like welcoming them honorably, providing the best in class service, solving their grievances, and taking their feedback.
Building a network is much crucial in any profession. Building networks involve cultivating professional relationships, creating a base of loyal customers, and building professional networks with other hotels, chefs, companies, etc.
A good customer base enhances customer loyalty and helps in increasing turnover. Networking not only benefits the hotel but also confers personal benefits to the manager. The hotel in Gurgaon search and employ world-class hotel managers across India and abroad. These hotels provide high salaries and perks and thus, networking open career advancement portals for the managers and give them broader avenues to work and succeed.
Besides treating and making customers, another important quality of a successful hotel manager is its ability to organize. The manager should be able to get an insight into the future and act accordingly.
Besides, the manager should also be able to plan efficiently. Planning includes evaluating the objectives, getting insights into the future, assigning duties to the employees, grouping tasks, and supervising the work done by the employees.
The hotel manager should be able to handle several duties simultaneously. The manager should not only able to handle the tasks but also be able to complete the tasks assigned efficiently.
The manager should be well equipped with the knowledge of prevailing market trends, changing consumer preferences, job-related aspects, etc.
Gurgaon‘s growing dining culture
Gurgaon is an abode to several prestigious hotels, restaurants, and banquet halls giving a vibrant nightlife. The best hotels in Gurgaon are inviting the cooking and management enthusiasts to learn the art of hotel management under professionals and highly qualified chefs and get a magnificent future.
The banquet halls in Gurgaon are also gaining immense popularity for hosting big and small functions.
Hotel Management is one of the most career-oriented courses and requires skills and dedication. The course is known for opening broader avenues for the hotel managers by equipping them with skills and experience to handle operations simultaneously. If you too are aspiring to become a hotel manager, it’s time to polish yourself and get the future you always aspired for.